Frequently Asked Questions

Where are the huaraches made?
All of our huaraches are proudly handmade by artisans in the city of Puerto Vallarta, Jalisco in México.

What are the huaraches made from?
The huaraches are made from genuine vegetable-tanned leather and natural rubber soles.

Do you carry half sizes?
No, half sizes are not available.

Do the huaraches fit true to size?
The fitting of most of our huaraches generally run slightly bigger. We recommend you size down if you are between sizes. We currently do not have half sizes available.

You can use our sizing guide to see which size is best for you.

Do the huaraches stretch?
Yes. All of our huaraches are handmade out of soft leather and they will mold to the shape of your feet over time.

We recommend wearing the huaraches inside your home on a carpet for up to 3 days to allow time to break them in.

What if the huaraches are too snug?
It is normal for the huaraches to feel snug at first, as long as your toes are not bending. If they are bending then a bigger size is likely needed.

How do I care for my huaraches?
Follow our huarache care guide to prolong the lifespan of your new huaraches.

What to do if my huaraches get wet?
The leather in the huaraches are soft and durable but are sensitive to moisture. It is best to avoid contact with water. You can use a waterproof spray to help protect them.

In the case that they do get wet, manually wipe off any water with a soft towel or clot and let your huaraches air dry at room temperature.

In addition, keep your huaraches away from direct sun or heat sources such as hair dryers or fireplaces as these can dry out your huaraches.

What is your return policy?
You can view our full return and exchange policy here.

I have a special situation?
We are happy to help! You can get in touch with us at hola@soylapatrona.com.